Job Description

Aviation Adjuster

Founded in 1932, McLarens is a leading independent global insurance services provider with offices and operations located around the world. With a focus on complex, commercial and niche markets, the company provides loss adjusting, claims and risk management services, forensic technical services as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. The company’s expert adjusters have an average of over 20 years’ experience, operating across a range of industries with specialties including: Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services and Environmental consulting services.

At McLarens, we aspire and live by a set of shared values that guide our actions and shape our culture:

• EXCELLENCE – We aim for nothing less than the highest standards in everything we do.
• TEAMWORK – We work best when we work together with clients, colleagues and business partners alike.
• RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.
• KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.
• THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
• ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.

A McLarens Aviation Adjuster reports to the Chief Operating Officer and the primary focus of the role will be the handling of General Aviation claims from loss to conclusion. This is an excellent opportunity for an individual experienced within the Aviation claims adjusting field to continue to develop their loss adjusting career within a highly experienced team spanning a global network.

Essential Duties & Responsibilities:

• Receive and review claim intake daily.
• Liaising with key stakeholders such as insurers, brokers, insured, and retained experts.
• Undertaking site visits to investigate and assess the cause and circumstances of the claim and the extent of damage.
• Reviewing, understanding, and advising on policy coverage.
• Producing written reports identifying the scope of damage.
• Negotiating agreements with key stakeholders to bring claims to a timely and equitable resolution.
• Identify and report claim trends, lessons learned, and risk management opportunities to Aviation stakeholders.
• Other duties as required and as instructed by Branch Manager.

Required Experience & Skills:

• 4-year college degree or equivalent and/or A&P licenses preferred.
• Experience with general liability losses, product, contractors, and reinsurance preferred.
• Aircraft Maintenance Engineer, Accident Investigation, and/or Pilot background.
• 5 years of claims adjusting or aviation related field experience.
• 2+ years handling and managing complex, large losses.
• Appropriate state adjuster license(s).
• National claims experience.
• Established Broker/Carrier relationships.
• Experience with commercial and residential ISO policies including manuscript interpretations.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Effective verbal and written communication skills. 
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.
• Ability to thrive in a busy environment, managing various case loads and multiple priorities. 

Essential Physical Requirements:

• Travel to inspection sites. (regularly)
• Move about indoors and outdoors to conduct inspections. (regularly)
• Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)
• Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)
• May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)
• Transport objects weighing up to or exceeding 50 pounds. (regularly)
• Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)
• Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)
• Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)
• Handle paperwork and files. (regularly)

McLarens Benefits – “It’s All Here”

• Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
• Health Saving/Flexible Spending - access to flexible spending and health savings accounts
• Retirement – 401(k) program with company match 
• Pet Benefits – ensuring the well-being of your extended family.
• Identity Theft Insurance – offering security and peace of mind.
• Wellness Programs - supports financial, physical, and mental well-being.
• Career Development – fostering growth and advancement in the workplace.
• Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired.
• Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.
• Employee Assistance Program - designed to provide life balance support and counseling.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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