Job Description
Position Information
Are you an experienced Child Protective Services (CPS) Social Worker who thrives in a fast-paced, dynamic work environment? If so, take your career to the next level! Become a CPS Social Work Supervisor with the County of Sonoma. Starting salary up to $61.46/hour ($128,274/year) plus a competitive total compensation package!* Family, Youth, and Children (FYC) CPS Social Work Supervisors are responsible for supervising a team of CPS Social Workers and/or social work support staff who help individuals, families, and the community to ensure the safety and well-being of Sonoma County children and teens. They oversee the investigation of reports of child abuse, neglect, or abandonment and, when needed, support compassionate caring placements with caregivers, including relatives, or residential treatment programs. CPS Social Work Supervisors provide guidance and coaching to CPS Social Workers who work with children that have been abused, or are at high risk of abuse, and their families to ensure they have access to referrals for social services, day or night, through the 24-hour hotline and standby program, which help client homes become safe, stable, and nurturing places. Supervisors in the FYC Division may be assigned to various building locations or regional offices located throughout the County, and may provide community training around child abuse prevention and mandated reporting as needed. Additional responsibilities include:
- Holding regular group and individual meetings with assigned CPS Social Workers and/or supportive social work staff to review work activities for appropriateness of services and referrals, ensure compliance with State regulations, and assist with specific case issues
- Consulting and collaborating with other supervisors and managers within the Human Services Department (HSD), or representatives from other agencies, to coordinate the unit's work with that of other units
- Performing a variety of supervisory tasks, such as reviewing documents for content and accuracy, monitoring performance, and evaluating and training staff
- Supporting staff by intervening with complaints, procuring and evaluating information, and making appropriate recommendations in difficult cases
- Participating in on-going program development and advising staff on policy and procedure protocols
- Providing on-call supervisory services for the agency's 24-hour standby program as part of a supervisory rotation
- Working in a high volume, emotionally charged environment where accurate assessments must be made in the moment
The ideal candidate for this position will possess many of the following:
- Excellent organizational and time management skills
- The ability to work effectively in an environment with multiple, competing priorities
- An aptitude for managing a high volume of work while paying close attention to detail
- Thorough knowledge of community services and social work methods
- The ability to develop respectful and responsive relationships with community members
- Considerable knowledge of the various outcomes associated with youth transitioning to and from the foster care system
- Experience and knowledge of the Integrated Core Practice Model's values and framework
- Experience training, motivating, and managing a diverse group of social work staff, including performance management and team building
- Knowledge and awareness of diversity, equity, and disproportionality issues within the child welfare system
- The ability to work effectively as part of a high-performing team
- Bilingual (English/Spanish) skills are desired but not required
About the Human Services Department (HSD)
As the largest agency in Sonoma County government, the Human Services Department's mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging.
HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.
The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit
What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including:
- Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
- Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $650 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
- Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
*Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.
This recruitment is being conducted to fill a Child Protective Services Social Work Supervisor position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.
Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications
Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, this would include possession of a Master's Degree in Social Work, or a Master's degree from a two year counseling program, such as marriage and family therapy, clinical counseling, mental health counseling, addiction counseling, and counseling psychology; and at least two years of experience comparable to a Child Protective Services Social Worker.
OR Graduation from college, with a Bachelor's Degree in social work, sociology, psychology or other behavioral science; and at least four years of experience comparable to a Child Protective Services Social Worker.
License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities
Thorough knowledge of : principles, practices and techniques of social work; casework methods and techniques with particular reference to problems of child neglect, abandonment, and abuse; current philosophy and practices in the field of Child Social Services; psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients; signs, stages and dynamics of abuse, and the effects of abuse on child/adult development and behavior; signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families; standards for maintaining clients safely in the home; options for placement; effects of removing clients from unsafe situations; principles and methodologies of research, analysis, problem solving, and decision making; laws, rules, and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker; medical, legal, economic, and social management needs of individuals and families.
Considerable Knowledge of: strategies and protocols surrounding crisis intervention techniques, such as voice modulation; principles of community organization; resources available in the community for referral or utilization in employment or social service programs.
Working Knowledge of: principles, techniques, and practices of supervision, training, mentoring, motivating, casework consultation, and peer counseling; principles and practices of organization, workload management and time management.
Ability to : exercise sound judgment when organizing, directing, and prioritizing unit activities; select, train, coach, supervise, evaluate, and discipline subordinate staff; mentor, counsel, and collaborate with staff and foster an environment of teamwork, mutual respect and professionalism; classify case problems and evaluate the effectiveness of effort in solving problems; use social work methods and evaluation techniques to determine appropriate treatment in difficult, emotional, confrontational, and crisis situations while maintaining a professional demeanor; utilize various strategies to address the cumulative impact of a high stress environment; employ effective stress management techniques and methods of self-care; work on-call and extended hours; develop therapeutic relationships in order to conduct crisis intervention and therapeutic social work counseling; exercise tact, objectivity, sensitivity, sound judgment, and cultural awareness; control personal bias and apply social work ethics; assess and evaluate home and family situations to determine if crisis intervention or a safety plan as needed; exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children; develop and utilize community resources to best serve clients' needs; interpret, explain, and apply complex laws, rules, regulations, policies, and procedures; provide guidance and consultation to other staff; use various computer applications, databases, and specialized software programs; write clear, descriptive, and detailed reports under time constraints; maintain confidentiality of files and records; keep and prepare accurate and timely records. Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:
An
Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
ADDITIONAL INFORMATION
A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at: Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: EP
HR Tech: EV
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