Practice:
Lovell Animal Hospital provides experienced, personalized care for cats, dogs, and certain pocket pets. Our patient-centric approach drives everything we do, so we strive every day to exceed our client’s expectations with thorough, knowledgeable, compassionate pet care. We treat primarily cats and dogs; however, we hold a special place in our hearts for guinea pigs and rabbits.
Position Purpose:Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. We are seeking someone with great people skills and top-notch customer service! Candidates need to be able to navigate our computer system quickly and efficiently. Candidates with previous veterinary experience are preferred.
Shifts are Monday-Friday starting at 7:15am-5:30pm and Saturdays from 7:45am-12:00pm. Rotating Saturday shifts are required.
Pay: $12 - $18 p/hr, depending on experience.
Competencies:
Benefits offered may vary depending on full or part time employment status according to company policy.
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