Job Description

Color and Social Media Specialist - CosmoProf Beauty Join CosmoProf Beauty as a Color & Curl Concierge (Color Specialist) based in Exton, PA. This role combines technical expertise, retail sales and social media to drive color and curl business. Job Description The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. Primary Duties Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs. Communicate upward and cross‑functionally regarding calls, visits, orders, status of sales progress, follow‑up plans and any assistance needed with customers, associates, and vendors. Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner. Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers. Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market. Ensure all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions. Demonstrate CosmoProf/BSG Culture Values and adhere to the company code of ethics and behavior. Why You’ll Love Working Here The people are creative, fun and passionate about beauty. Generous product discount and free sample products. Extensive education through guided learning and certification courses. Amply opportunities for growth. Eligible for medical, dental, vision, 401(k), vacation, sick, and holiday time depending on hours worked. Experience and Skills Required One year retail or other sales‑focused experience. Licensed cosmetologist highly preferred in the US and Canada. Reliable transportation to effectively service designated store and market. Ability to travel to shows and/or sales meetings a minimum of 3 times a year. Strong business acumen and ability to read, interpret, and act on sales reporting. Working knowledge of retail sales, inventory control systems and visual merchandising strongly preferred. Strong knowledge of POS applications. Comprehensive knowledge of computers, iPads, mobile devices and social media platforms. Committed to working scheduled hours and able to work additional hours as needed. May be required to work in other stores and field at times. Strong time management and organization skills, able to manage multiple projects. Professional image, positive public interaction. Strong written and verbal communication skills at all levels. Must pass Color Certification Test within 60 days of hire to remain in position. Working Conditions / Physical Requirements The work environment involves everyday risks or discomforts which require normal safety precautions typical of offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observation of fire regulations and traffic signals, etc. Additional Information We are excited about this challenge and want you to stay updated on the latest trends in hair and beauty. Equal Opportunity Employment Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. All persons hired will be required to verify eligibility to work in the United States and complete the required employment verification form upon hire. Philadelphia, PA $67,500.00-$86,060.00 #J-18808-Ljbffr CosmoProf Beauty

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