Job Description

Pathways To Community (PTC) is seeking a Crisis Services Manager for our crisis respite programs. If you have management experience in the human services field and a strong desire to lead and serve with compassion and enthusiasm, we want to talk with you ! 

We are committed to a culture that supports our employees' success. Our servant-leadership culture was created out of the belief that our employees’ success leads to a higher quality of care for our individuals. 

• Salary: $60,000 - $65,000 DOQ.
• Hours/Days: typically Monday through Friday business hours but you must be flexible to meet the needs of the program which operates 24/7.
• Benefits: Medical, Dental, Vision, Short-and-Long-Term-Disability, Life and Accidental Death & Dismemberment, Pet Insurance, 401(k), PTO, Holiday Pay, and EAP.

Duties & Responsibilities:

• Provide coordination, evaluation, and support for 2-3 crisis respite programs. The incumbent must work proactively daily to ensure the residential programs they oversee operate at or above compliance with licensing standards and company policy & procedure.
• Directly supervises the operations of their locations; develops relationships, leads and trains staff, and ensures services are delivered to the high standards required by PTC and government laws. 
• Manage, train, serve, and support site supervisors and direct care professionals.
• Assist with client direct care as needed.
• Maintain and perform qualify assurance checks as required per 245D.
• Conduct clear and thorough communication. 

To be considered for this position, you must:

• Have a High School Diploma or its equivalent.
• Meet the qualifications of a Designated Coordinator (DC) per 245D regulations.
• Carry a valid driver’s license, proof of insurance, and daily access to a reliable vehicle.
• Hold an acceptable driving record.
• Commit to a flexible schedule that includes split shifts, varied days and times, including mornings, evenings and weekends, holidays, and overnights.
• Ability to cover shifts and be available by phone 24/7.
• Ability to pass a criminal background check.
• Legally authorized to work in the United States without sponsorship.

Preferred Qualifications:

• At least 2 years of leadership experience in the Human Services field.  
• Four-year degree in a field related to human services, such as education, psychology, sociology, etc.

Pathways to Community is an Affirmative Action and Equal Opportunity Employer.

Job Tags

Full time, Temporary work, Monday to Friday, Flexible hours, Shift work, Night shift, Day shift, Afternoon shift,

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