Customer Service Rep - Remote Job at Destinee Travel, Columbus, OH

TkxHaVFoY2hSSTJtZktTT1R6eEhLOVpCcmc9PQ==
  • Destinee Travel
  • Columbus, OH

Job Description

About the job Customer Service Rep - Remote


Our agents are avery important part of our family. You will be the eyes and ears for our team,fielding customer inquiries and finding innovative ways to respond. Working ina collaborative and engaging environment, you will have the chance to interact withpeople from all walks of life and no two days will be the same. As you continueto grow and challenge yourself, you will discover your potential can take youanywhere you want to go.

Your Responsibilities
  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call-related information for and reporting purposes
  • Provide feedback on-call issues
  • Upsell if required
Qualifications:
  • High School Diploma or equivalent
  • 6 months Customer Service experience minimum (not required)
  • Be proficient in PC operation and navigation
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast-paced environment
  • Ability to stay composed and objective
  • Strong listening skills
Requirements for working remotely:
  • High-Speed Internet required
  • Dedicated workspace
  • Able to navigate and use a computer
  • Cell phone - calling and texting
Benefits of working with us:
  • Very Flexible environment/schedule
  • Working with little or no supervision
  • Work remotely from your home
  • Lots of different travel-related perks as well as some other perks
  • Family environment

Job Tags

Work from home, Flexible hours,

Similar Jobs

Finni Health

Full-Stack Software Developer Job at Finni Health

 ...Senior Full-Stack Software Developer &##128293; Since our Series A last year, we've become one of the fastest-growing startups to hit Series-B metrics, and now we're hiring for a Senior Full-Stack Software Developer to join our team to work on building the foundations... 

Trek Travel

Travel Tour Guide Job at Trek Travel

 ...idyllic towns, delectable meals, and extraordinary experiences. Our Guides take the role of making this magic come to life, delivering...  ...can find all of the answers to your questions about our Travel Tour Guide jobs by thoroughly reviewing the five dedicated web pages... 

Claritev

Remote Java Developer Job at Claritev

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders internal and external driving...

Diversicare Healthcare Services, LLC

Licensed Nursing Home Administrator Job at Diversicare Healthcare Services, LLC

 ...Job Description Shape Southaven's Future of Compassionate Care: Lead as a Nursing Home Administrator at Diversicare! Imagine waking up to the vibrant energy of the greater Memphis area, ready to lead a team dedicated to transforming lives right here in Southaven... 

The Doc Pros

Admin / Customer Service Job at The Doc Pros

 ...expanding!~ Training on site. Once training is complete you will work from home and be given a computer set up for your home as a remote employee. Our company is looking for someone that has a good attitude and who is comfortable speaking on the phone with...