Job Description

Job Description

Job Description

As the Director of Project Management, you will play a key role in driving the successful delivery of projects across our organization. You will lead a team of project managers and work closely with cross-functional teams to ensure projects are delivered on time, within budget, and to the highest quality standards.

Essential Job Functions:

• Lead and manage a team of project managers, providing guidance, coaching, and support to ensure successful project execution.
• Develop and implement project management processes, tools, and best practices to streamline project delivery and improve efficiency.
• Collaborate with stakeholders to define project scope, objectives, and success criteria, ensuring alignment with business goals.
• Oversee project planning, resource allocation, and scheduling to optimize project timelines and deliverables.
• Monitor project progress, identify risks and issues, and proactively develop mitigation strategies to address challenges.
• Communicate project status, updates, and critical milestones to stakeholders, ensuring transparency and alignment throughout the project lifecycle.
• Foster a culture of continuous improvement within the project management team, encouraging innovation and creative problem-solving.
• Serve as a strategic advisor to senior leadership, providing insights and recommendations on project portfolio management and resource allocation.

Fully remote

$120,000 to $150,000

Restaurant Technology experience a must

Requirements

• A bachelor's degree in business administration, project management, or a related field, PMP certification is preferred.
• Proven experience of 15+ years in project management, with a track record of successfully delivering complex projects on time and within budget. Experience in ROR projects would be an added advantage.
• Strong leadership skills, with the ability to inspire and motivate teams to achieve results in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels of the organization.
• Proficiency in project management tools and software (e.g., Microsoft Project, Jira, Trello) and familiarity with agile methodologies.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strategic mindset, with the ability to think critically and make data-driven decisions to drive business success.
• Flexibility to work during US shift hours (ET time zone) is essential for this role.
• The candidates must have their own system/work setup for remote work.

Benefits

• Competitive salary and benefits package-medical, dental, vision, 401K, etc.
• Opportunity to shape the future of our Customer Success department.
• A collaborative and inclusive work environment.
• Professional development opportunities and ongoing training.

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