Job Description

Join Our Team as a Housekeeping Supervisor

Embark on an exciting journey in the hospitality industry at Hampton Inn & Suites Phoenix Downtown, now hiring a Housekeeping Supervisor! The starting salary for this position is $16.00 per hour, but the final salary will be based on prior experience.

Key Benefits:

• Free parking after 30 days of employment and/or free bus pass for commuting
• Must be available to work weekends
• Must have a minimum of 1 year of hotel or commercial cleaning experience

Welcome to a fun and inclusive environment where our ambitious team members can flourish. Our success at NCG Hospitality comes from our team members who are committed to providing extraordinary experiences for all guests, while living by our core values: growth, fun, trust, and responsibility. In return, we offer our team members the following benefits, incentives, and more:

Core Benefits:

• Paid sick time
• Paid time off and paid anniversary day off
• Paid volunteer hours - earn money for community service!
• Flexible scheduling

Travel Benefits for Team Members:

• Stays at Marriott and/or Hilton hotels worldwide starting at forty-nine dollars per night
• Rates based on availability and property brand
• Free stays at NCG Hospitality hotels

Professional Development:

• Dedicated training and development with growth opportunities
• 42% of our supervisory/management roles in 2022 were filled internally through promotions from team members!
• Educational assistance and professional certification

Health and Wellness:

• Health, dental, and vision plans
• Virtual telehealth services
• Team Member Assistance Program with mental health resources
• Monthly health and fitness reimbursement

Financial:

• 401(k) retirement plan
• 100% matching on first 3% and 50% on next 2% of team member contributions
• Same day pay
• Day Capture Program - receive money for helping your team and guests
• All Sell - receive money for bringing business to the properties
• Team Member Referral Program

Responsibilities:

Kindly Housekeeping Supervisors provide our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Consistently clean rooms to the highest standards
• Make beds with clean linens
• Clean bathrooms
• Vacuum, sweep, mop, dust, replenish guest room supplies
• Assist with other tasks assigned by the supervisor
• Operate commercial laundry equipment and clean public areas
• Handle, label, and store cleaning supplies appropriately

Qualifications:

• Friendly customer service to brighten our guests' day at the property
• Ability to work effectively and efficiently in a fast-paced environment
• Flexible availability
• 6-12 months of experience, not necessarily in hospitality
• Strong attention to detail
• Excellent organizational skills
• Reliability and honesty
• Teamwork and cooperation

Who is NCG Hospitality? NCG Hospitality is a leader in real estate and hospitality with 25+ properties, including Hilton and Marriott hotels, restaurants, and a conference center. For over 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, based on our core values of Growth, Fun, Trust, and Responsibility. While you give your all to our guests on their unforgettable journeys, rest assured that we are there every step of the way, supporting you in your own exciting adventure. Visit ncgcareers.com for available jobs and join our team! NCG Hospitality is an equal opportunity employer.

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