Job Description

Job Description

Job Description

Certified General Motors Automotive Master Technician duties include diagnosing and performing repairs on all vehicle components (e.g. brakes, emissions/exhaust, A/C, suspension, electrical, etc). You will also need to be able to explain mechanical diagnoses and needed repairs to non-mechanical individuals, which may include teammates and customers. In addition, we want you to continuously improve your technical knowledge. 

Pay range is $32 - $50 per hour Flat Rate Pay and depends on certifications and experience levels. 

Gill Auto Group is growing rapidly and looking for talented individuals in all aspects of dealership operations. If you want the opportunity to grow with one of the fastest growing companies in the automotive business, then we encourage you to apply, reach out directly, or give us a call.

Gill Auto Group is proudly currently serving the Gilroy, Tracy, Madera, Kerman, and Livermore communities in Northern California and the Kailua community in Hawaii. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! We are proud to offer our Employees multiple benefit programs, paid vacation, training, and Free College Education for employees and their families.

Our current locations include:

Livermore Ford

Livermore Lincoln

Livermore Maserati and Alfa Romeo

Tracy Chrysler Dodge Jeep Ram

Tracy Volkswagen

Gilroy Chevrolet Cadillac

Gilroy Chrysler Dodge Jeep Ram

Gilroy GMC 

Gill Chrysler Dodge Jeep Ram Madera

Gill GMC Madera

Gill Chevrolet Kerman

Windward Ford of Hawaii

Benefits:

• Medical
• Vision
• Dental
• 401K
• Paid Vacation
• Training
• Free College Education courses for Employees and their Family
• Great growth opportunities and willing to train for advancement positions

• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Provides technical support for technicians when necessary.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing and all are processed correctly.
• Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
• Handles all customer complaints within 24 hours, informing other managers as appropriate.
• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Monitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage and inventory of special tools.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Fills in for service advisor and dispatcher when necessary.
• Attends managers meetings as requested.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains safe work environment.
• Maintains professional appearance.
• Other tasks as assigned. 

Please reply with a copy of your resume and qualifications. Gill Automotive Group is an equal-opportunity employer. Candidates must pass a background and drug screening prior to employment.

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