Job Description

Job Description

Job Description

At Woodhouse Spa we define the spa experience with a blend of modern luxury and timeless relaxation. Our spa is designed to be a haven where sophistication meets tranquility, offering a unique escape from the demands of everyday life. We believe that true luxury is about more than just pamperingit's about providing an unparalleled experience that nourishes the body, mind, and spirit. Every detail of our spa is meticulously curated to create an atmosphere of elegance, comfort, and calm.

Spa Coordinator Job Description

As a member of our Hospitality Team, you will be the face of the Woodhouse brand, the first impression a guest has of our spa. Whether a guest visits us to purchase a gift card, book an appointment, learn about our unique transformative services, or embark on a luxurious retreat, you will help facilitate each guests time at the spa from beginning to end.

Our Core Values
Lead with a Servant Heart
Be the Best You
Stay Curious
It's all in the Details
Show Up

Responsibilities
Serve as a liaison between the therapists and the leadership team facilitating the flow of information
Provide our Woodhouse guests with a WOW factor
Opening and closing the spa
Greeting our guests and ensuring we are meeting expectations
Checking out guests and suggesting retail products and rebooking
Answering phones and making confirmation calls to guests

Success Candidates Will Demonstrate:
Exceptional hospitality/guest service, communication, and interpersonal skills with strong attention to details.
Advanced critical thinking and problem-solving skills
Administrative skills for scheduling appointments, checking emails, online purchases, and operating the point-of-sale system.
Physical strength and stamina to walk or stand for periods of time as the job requires.
Organization and time management skills; detail oriented, self-motivated, and able to oversee many projects at one time.
Schedule with flexibility to work some evenings and weekends.

Our Commitment to You:
Competitive Compensation with Monthly Bonus Incentive
Paid Time Off
Generous discounts on spa services and products

We are a company that recognizes, rewards and celebrates with you along the way as you excel and grow in your talents, opportunity will follow you. Come join our Team at The Woodhouse Spa!
The Woodhouse Spa is an Equal Opportunity Employer.

Job Tags

Weekend work, Afternoon shift,

Similar Jobs