Role: JIRA Administrator Duration: 3 Months Location: Sunnyvale, CA (Local candidates preferred) Must have skills: JIRA Configuration and Management (install/configure/maintain JIRA instances, manage user accounts, create projects/boards, workflows etc) JIRA integration with other applications. Agile and Kanban frameworks. Managing boards for both Dev and Support work types. Writing JQL. Troubleshooting and quick issue resolution. Familiarity with any scripting is add-on. Skills: 8+ years of experience as JIRA Administrator. Strong experience in JIRA Configuration, Management, Integration, Support, Optimization. Strong experience in Agile and KANBAN Development frameworks and Project Management. Experience in writing custom JQL (JIRA Query Language). Good in communication. Responsibilities: Configuration and Management Install, configure, and maintain the Jira instance. Manage user accounts, groups, and permissions. Create and manage projects, boards, filters, dashboards, and reports. Configure workflows, issue types, screens, and custom fields. Manage security schemas and issue schemas. Ensure the availability and performance of Jira. Perform system and application administration tasks, including data backups and scheduled jobs. Test new versions of the tools and plug-ins to ensure compatibility. Integration and Support Integrate Jira with other applications and tools. Provide technical expertise and training to users. Troubleshoot and resolve issues related to Jira. Communicate effectively with stakeholders and users. Monitor system health and performance. Best Practices and Optimization: Implement and maintain best practices for Jira administration. Identify and lead best practice maintenance activities. Reduce customization, archive data, and perform user and group audits. Research and utilize industry-standard methods and techniques. Establish operational and environmental KPIs and dashboards. Specific Skills: Familiarity with Agile and Kanban development frameworks and project management. Experience with IT Service Management and Incident & Problem management. Ability to troubleshoot and diagnose complex issues. Experience in writing custom JQL (Jira Query Language). Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. #J-18808-Ljbffr Diverse Lynx
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