Job Description

ADP is hiring a Lead Product Operations Manager

Reporting to the Director Product Management - Operations, the Lead Product Operations Manager is a key player in managing the overall product scope to ensure we are setup for success with each release. You will work with cross-functional teams driving the operational process changes that will ensure product investments are successful in the hands of our clients and associates.

This position is best suited for candidates who embrace the challenges associated with driving cross departmental delivery excellence at a rapidly growing Human Capital Management (HCM) software solutions provider. The Product Operations Manager is accountable for ensuring operational success from a product management perspective and maintaining an operational framework that will support the success of the product.

Your primary stakeholders are the business which includes service, sales, implementation and other various teams.

The Product Operations Manager should have knowledge of Human Capital Management Systems (HCM ) and an interest in understanding the product functionality. This position requires a deep understanding of product management, operations, and change management.

Ready to #MakeYourMark? Apply now!

What you’ll do: Responsibilities

What You Can Expect On a Typical Day

• Product Release planning: Work with the teams on release schedules, release scope, managing dependencies, pilot and general availability features.
• Stakeholder communication: Keep all relevant stakeholders informed about release progress, potential risks, and any necessary adjustments.
• Change management: Manage changes to the release scope, including communicating updates to the team and stakeholders.
• Post-release analysis: Gathers feedback from users and monitors performance metrics to identify areas for improvement.
• Lead the successful delivery of all activities relating to the product release cycle, including pilot, enablement planning and the roll out of products/projects to the field.
• Work with product leaders to ensure that stakeholder feedback in Product Roadmaps is captured and considered proactively on an ongoing basis.
• Provide product metrics and updates on what we are delivering.

TO SUCCEED IN THIS ROLE: Requirements

• Minimum 8 years of experience in product management, product operations or release management areas
• Strong MS Office Skills (PowerPoint/Excel) required.

Great to have:

• Experience with HCM Experience is preferred
• Deep understanding of Product Management function and operational best practices
• Superior verbal and written communication skills.
• Superior Presentation skills.
• Ability to collaborate and work effectively within cross-functional teams.
• Ability to negotiate, convince and lead with influence.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $77,100.00 - $206,820.00 / Year

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

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