Mail Clerk
Summary:
System One is partnering with a client seeking a detail-oriented and dependable contractor to process returned customer correspondence. Responsibilities include sorting and classifying large volumes of mail, updating customer records in spreadsheets, verifying account information in an internal database, and making occasional outbound calls for address verification. This role requires strong attention to detail, data entry proficiency, and the ability to work independently in a structured environment.
Key Responsibilities:
Sort, review, and classify returned customer mail
Update and maintain customer records in spreadsheets and internal systems
Verify account details and address information
Contact customers to confirm or update contact details
Lift and handle trays of mail (up to 50 lbs) as needed
Meet daily and weekly processing goals with accuracy
Qualifications:
High school diploma or equivalent
Administrative, mailroom, or clerical experience
Proficiency in data entry and spreadsheets (Excel or Google Sheets)
Experience with CRM or CIS platforms preferred
Strong organizational and time management skills
Bilingual in English/Spanish a plus
Comfortable promoting digital service options when appropriate
System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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