Job Description
At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.
Giant Direct Shopper: Do you love to shop? Our Giant Direct personal shoppers do. They spend their day selecting, scanning and packaging items to fill all online orders. Our personal shoppers have an eye for detail and are able to lift delivery containers of up to 50lbs, while working in a fast paced environment. This is just a general overview of their job duties. You may be asked to assist in other ways too, depending on the needs of your fulfillment center. DUTIES AND RESPONSIBILITIES
Greet all customers, provide prompt, courteous customer service
Accurately match all items from the customer's online shopping list
Shop multiple customer orders simultaneously using designated tools and equipment
Substitute items for customers if requested
Assist customers picking up orders at designated parking spots or drive-through
Differentiate various types of produce merchandise, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up
Must dress according to company policy, maintains a neat, clean appearance at all time
Observes and follows all company policies and procedures including safety, food safety, and sanitation practices
Team focused, willingness to collaborate
Assists in special projects and performs other functions as assigned QUALIFICATIONS
Excellent interpersonal, organizational, communication, and customer service skills
Problem solver who is willingness to learn multiple tasks and technical requirements
Ability to use computers and other communication systems required to perform job functions
Must be authorized to work in the U.S.
Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation.
Must meet the company performance standards for the job including but not limited to regular attendance.
Must be able to use, or learn to use, the equipment and tools used to perform this job.
PHYSICAL REQUIREMENTS
Shift Hours: Minimum 4-hour shifts or more depending upon business needs
Job Cycles: Continual Max
Lift/carry: 50 lbs.
Stand 55%, Sit 0%, Walk 45%
Category IV: Lifting, carrying, P/P up to 50 lbs.
Max Pull static: 20 lbs.
Perform repetitive hand motions using various equipment
Frequently reaching at waist level and occasionally above shoulder or below waist level
Can gather up to five shopping carts at a time and push them to designated areas
Sufficient visual acuity to read display screens, check ID cards, PC screens, invoices, etc.
Exposure to weather conditions
Job Tags
Shift work,