Job Description
Shifts Available:
Saturday- 9:00 am - 5:00 pm
Sunday- 9:00 am - 5:00 pm
Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary.
• Receive visitors, having them sign registers, and routing them as appropriate.
• Provide information and assistance to residents coming and going, activities, signing out when they leave the community.
• Assist the Wellness Director as needed in resident’s doctors’ appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident’s get there on time.
• Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs; Receive and distribute mail as needed.
• Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked.
• Provide support for the sales team by assisting with visits to the community, connecting prospects with the sales team in a timely manner and supporting positive first impressions at the front desk.
• Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor.
Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping.
• Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested be supervisor.
• Maintain inventories of supplies; and Assist in ordering supplies approved by the supervisor.
• Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety.
• Performs other related duties as assigned by supervisor.
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