Remote Chat Support Associate Job at Treasures Academy LLC, New York, NY

TkxXaVJ4MHRTb2lzZGFHSlFEVkRKOUpNcmc9PQ==
  • Treasures Academy LLC
  • New York, NY

Job Description

Description

Job Summary

Remote Chat Support Associate (Entry Level) will be responsible for providing exceptional customer service through live chat support. This position is entirely remote and offers a unique opportunity to engage with customers, resolving their inquiries and ensuring satisfaction. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to work independently as part of a dynamic team. Join us in delivering top-notch customer support and making a difference in our clients' experiences.

Responsibilities

  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate information regarding products and services.
  • Assist customers in troubleshooting issues and resolving complaints.
  • Document interactions with customers in the CRM system.
  • Maintain a high level of product and service knowledge to enhance customer experience.
  • Collaborate with team members to improve support processes.
  • Stay updated on company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • Proven experience in customer service or chat support preferred.
  • Excellent written communication skills.
  • Strong problem-solving abilities.
  • Ability to multitask in a fast-paced environment.
  • Familiarity with CRM tools is a plus.
  • Must be able to work flexible hours as needed.

Job Tags

Full time, Flexible hours,

Similar Jobs

Integrated Healthcare Services

Travel Medical Chart Review RN Job at Integrated Healthcare Services

 ...Healthcare Services is seeking a travel nurse RN Utilization Review for a travel nursing job in New York, New York. Job Description...  ...Type: Travel Use clinical knowledge to review medical charts for accuracy and sequencing of diagnosis to those assigned from... 

Mass Markets

Remote Bilingual Call Center Representative | Spanish-English Job at Mass Markets

 ...MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trus English, Spanish,... 

CHRISTUS Health

Certified Occupational Therapist Assistant - Physical Therapy - PRN Job at CHRISTUS Health

 ...Therapist, schedules, plans and delivers prescribed occupational therapy treatments, services and home instruction to patients in such...  ...Registrations, or Certifications: License by the Executive Council of Physical Therapy and Occupational Therapy Examiners required prior to... 

Alliance Ground International

Warehouse Sorter - Amazon Job at Alliance Ground International

 ...seeking a detail-oriented and hardworking Warehouse Sorter to join our dynamic team. In this...  ..., bend, and lift for extended periods of time. Ability to lift and move items up to...  ...vacation and medical / dental / vision for full-time qualified employees as well as... 

Jacobs

Entry Level Chemical Process Engineer - Summer 2026 Job at Jacobs

 ...manufacturing, turning abstract ideas into realities that transform the world for good. Your impact Jacobs is seeking an Entry-Level Chemical / Process Engineer to join our Advanced Facilities - Adv. Manufacturing team in either Greenville, SC, Appleton, WI, or Pittsburgh, PA...