Job Description

Job Description

Job Description

Salary: 65,000.00 to 90,000.00

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Attentis is a place where everyone can thrive. Consider applying for the role that most aligns to your skillset.

Role and Responsibilities   

We are seeking a highly skilled and detail-oriented Salesforce Solutions Quality Assurance (QA) Analyst to join our dynamic team. As a QA Analyst, you will play a pivotal role in ensuring the quality and reliability of our Salesforce solutions by conducting thorough testing, identifying defects, and collaborating with cross-functional teams to ensure successful implementation. The ideal candidate will possess a deep understanding of Salesforce functionalities, a strong grasp of testing methodologies including various automated testing platforms, and a passion for delivering exceptional user experiences. 

• Collaborate with Salesforce developers, business analysts, and stakeholders to gain a comprehensive understanding of project requirements and objectives.  

• Design, develop, and execute comprehensive test plans and test cases to verify the functionality, performance, and security of Salesforce solutions.  

• Perform functional, regression, integration, and user acceptance testing for Salesforce applications, ensuring that all features meet defined requirements and deliver optimal user experiences.  

• Identify, document, and prioritize defects, issues, and discrepancies encountered during testing, utilizing issue tracking systems and collaborating with developers to facilitate resolution.  

• Participate in requirement gathering sessions and provide input to ensure testability and validation of system requirements from the QA perspective.  

• Develop and maintain testing documentation, including test scripts, test matrices, and testing reports, to communicate progress, results, and potential risks to stakeholders.  

• Collaborate with developers to understand technical specifications and contribute to troubleshooting efforts for complex technical issues.  

• Stay current with industry best practices, testing methodologies, and Salesforce updates to continuously enhance the QA process and ensure high-quality deliverables.   

• Contribute to the improvement of testing processes and methodologies, sharing insights and proposing innovative solutions to enhance efficiency and effectiveness. 
  

Experience and Education:

• Bachelor's degree in a related field (e.g., Software Engineering, Information Technology, Business, Healthcare Administration) or equivalent experience. 

• Proven experience (5+ years) as a Quality Assurance Analyst or QA Engineer with a strong focus on Salesforce solutions, preferably within the healthcare sector. 

Technical Skills and Competencies:   

• In-depth knowledge of Salesforce platform features, components, and capabilities, including declarative configuration and custom development.   

• Proficiency in designing and executing test cases for functional, regression, integration, and user acceptance testing.   

• Familiarity with Salesforce automation tools and testing frameworks (e.g., Selenium, WDIO, Karate) is a plus.   

• Strong analytical mindset with the ability to troubleshoot and diagnose complex technical issues.   

• Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders.   

• Detail-oriented approach to testing and problem-solving, along with a commitment to delivering high-quality results.   

• Experience working in an Agile development environment is preferred. Familiarity with Jira, Confluence, and XRay are a plus.  

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are a plus.   

• Problem-solving mindset and ability to work in a dynamic, fast-paced environment.   

• Professionalism, integrity, and a strong work ethic.  

• Adaptability: Ability to adapt to evolving project requirements, deadlines, and changes in the Salesforce environment. 

• Enthusiasm for staying current with technology trends, especially in the Salesforce domain, and a willingness to learn new tools and techniques. 

• A collaborative and team-oriented mindset, fostering cooperation and knowledge-sharing within the QA and development teams. 

Certifications:   

• Possess relevant Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, or other specialized testing and quality assurance certifications. 

Attentis Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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