Job Description
Silhouette Security Group Job Description
Salary grade: $21.50-$23.00
FLSA classification: nonexempt
Reporting relationship: Operations Manager
JOB SUMMARY:
Silhouette Security Group primary objective is prevention. While duties vary depending on the client, it is our focus to provide Professional Security Personnel that are BSIS Certified (as required by California law), and are courteous. It is key that our officers be professional in both appearance and presence. Having great customer service & de-escalation skills are a must with Silhouette Security Group. As an Silhouette Security Group security agent, you will hold a high visibility presence and prevent all unlawful or inappropriate actions. The goal of a guard is to detect, deter, observe, and report while providing excellent customer service. Agents with this title are required to have a flexible schedule, have availability to fill-in, event assignments, temporary assignments, shifts and hours that last minute and be very dependable.
ESSENTIAL FUNCTIONS:
Protect the company's property and personnel with the aid of preserving a secure and safe environment
Preserves order to implement policies and directives for the site referring to personnel, site visitors, and premises
Observe alarm systems or video cameras and operate detecting/emergency equipment
Investigate disturbances and detect for signs of crime or disorder
Pursue lawfully in direct protection of life or property
Apprehend criminals and evict violators
Patrol randomly and frequently of building and perimeter
Monitor and manage access at building entrances and vehicle gates
Record accurate notes in detail of unusual occurrences or any suspicious incidents
Protect evidence or scene of an incident within the event of accidents, emergencies, or security investigations.
Carry out first aid or CPR if licensed
KNOWLEDGE AND SKILLS:
Works ethically and with integrity to uphold organizational values and commitments
Knowledge of public safety and security procedures and protocols
Reacts well under pressure and approaches duties in a tactful manner while treating others with respect and consideration
Identifies and resolves issues promptly; develops alternative solutions with reason
Ability to outline issues, gather information, establish data, and draw valid conclusions.
Ability to question issues in all useful areas and make sound business decisions based on facts.
Possess effective written and oral communication and interpersonal skills with the potential to address all levels of personnel in a professional and effective manner
PHYSICAL DEMANDS:
Physical needs defined right here are representative of those that should be met by an employee to carry out the essential functions of this job successfully. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Work in various environments such as cold weather, rain, snow or heat
Occasionally lift or move up to 40 pounds
Ability to climb stairs, ramps, or ladders occasionally during a shift
Frequently required to stand or walk on various surfaces for long periods
In compliance with federal, state, and local laws, all people employed will be required to verify identity and eligibility to work in the United States.
REQUIREMENTS AND QUALIFICATIONS
Valid BSIS-issued Guard Card
Minimum High School Diploma or GED
Possess and maintain California ID/Driver's License
Have reliable transportation
Prior military, security, or customer service experience preferred
Must be at least 18 years of age
De-escalation techniques and conflict resolution skills
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