Job Description

Job Description

Job Description

The restaurants of Peddler’s Village are busy and in search of individuals with a passion for service excellence who enjoy guest service to join our Restaurant teams.

Our unique location includes 3 dynamic Restaurants; casual family dining, fine dining and traditional American Cuisine.

We have Part-time and Seasonal

• hosts, food runners & busser positions available .

Requirements:

• Excellent hospitality, communication and listening skills
• Ability to work with a team
• Availability to work days, evenings, weekends
• Ability to regularly lift and carry trays
• Must be 18 or older (for server positions)
• Must be 16 or older (for host, food runner & busser positions)

Essential duties and responsibilities Servers:

• Sell food, explain menu items, and use selling techniques to increase check averages.
• Take food and beverage orders as instructed.
• Serve food and beverages to guests in the prescribed manner.
• Carry trays to and from the kitchen in a safe manner according to Tray Handling Guidelines.
• Maintain a positive attitude and a warm, friendly manner when interacting with guests and co-workers.
• Performs necessary tasks to serve guests and handle all guest requests
• Monitors guest needs on a continual basis
• Guides the guest through all phases of their experience
• Effectively communicates with the kitchen and management team
• Assists other personnel with maintenance (side work and opening/closing duties) as necessary
• Knowledge of all liquor brands, beers, non alcoholic selections, correct glassware and garnishes
• Must be at least 18 years old

Responsibilities/Requirements Hosts, Food Runners & Bussers

• Record names of "walk-in" guests on the reservation sheet and approximate waiting time.
• Greet guests on their arrival; make them feel welcome and comfortable.
• Show guests to their table, provide them with menus, and check tables to ensure they are set properly.
• Ensure equitable guest distribution of tables, referring to "Cover" counts.
• Set and bus tables, according to standard.
• Respond to and answer guest's questions politely and responsibly.
• Answer incoming phone calls politely and professionally.
• Record guest reservations as needed and when instructed.
• Requires basic computer knowledge
• Great guest service
• Must be at least 16 years old

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to walk, sit, climb stairs, use hands, handle or feel objects, tools or controls: reach with hands and arms; balance, stoop, talk or hear. Employee must have the ability lift, carry and/or move up to 10 pounds.

Work Environment: The noise level in the work environment is usually moderate.

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