Job Description
\uD83D\uDD27 Service Advisor – Mercedes-Benz of Richmond
Location: Richmond, VA
Position Type: Full-Time
Department: Service
About Us:
At Mercedes-Benz of Richmond, we pride ourselves on delivering an exceptional ownership experience that matches the prestige of the brand we represent. Our Service Department is the heartbeat of that promise—and we’re looking for a professional, customer-focused Service Advisor to help us keep it running smoothly.
\uD83D\uDE98 What You’ll Do:
Serve as the primary point of contact for customers during the service process
Accurately document customer concerns and vehicle issues
Provide clear explanations of recommended services and repair timelines
Coordinate with technicians to ensure timely and high-quality service delivery
Maintain communication with customers throughout the repair process
Ensure customer satisfaction and build long-term relationships
\uD83D\uDC64 What We’re Looking For:
Strong interpersonal and communication skills
Ability to multitask and thrive in a fast-paced environment
Prior experience in automotive service or customer service preferred
Working knowledge of vehicle systems and dealership operations a plus
Professional demeanor and a commitment to excellence
Valid driver’s license and clean driving record
\uD83C\uDF81 What We Offer:
Competitive compensation with performance incentives
Comprehensive benefits package (medical, dental, 401(k), etc.)
Paid training and career development opportunities
Employee discounts on vehicles, parts, and services
A supportive team environment and the prestige of working with a luxury brand
Ready to elevate the service experience for Mercedes-Benz owners?
Apply today and become part of a team that values professionalism, precision, and customer care.
This position's pay is largely performance based. If you pursue this career with excellence, you will absolutely be rewarded for it.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
...Duties and Requirements Click to read more Duties Essential Functions Manages, supports, supervises, and oversees forensics activities; monitors audits of existing facilities, equipment, and personnel to ensure effectiveness and efficiency; ensures...
...If your goals and values align with Hondas, we want you to join our team to Bring the Future! Job Purpose Serve as new model project leader for North American Paint plant departments.Manage standard new model flow and activities to achieve project targets...
...managers and market themes. Assist with monitoring existing fund investments, co-investments and manager relationships. Assist... ...products and strategies including passive investments, mutual funds, hedge funds, private equity, and structured notes. Evidence of self...
...Saturday 12pm - 8am; Sunday 12pm - 8am Licensure/Certification Qualifications: State licensure/certification as a Paramedic or a Registered Nurse authorized to operate as a Paramedic in the appropriate state of practice. NIMS 100, 200, 700; Over 75,...
...Job Description LifePoint is seeking a travel nurse RN First Assist for a travel nursing job in Wilson, North Carolina. Job... ...and reliable Travel CT Technologist to join our imaging team for weekend evening shifts. This role is ideal for a technologist who thrives...