Job Description

Immediate need for a talented ServiceNow FSM Technical Consultant. This is a 06+months contract opportunity with long-term potential and is located in Bothell, WA / Atlanta, GA(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-71778

Pay Range: $54 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Design, develop, and implement ServiceNow FSM solutions and custom applications.
• Configure and customize FSM components such as Work order management, Dispatcher workspace, Dynamic Scheduling, Planned Maintenance, Inventory management, Field agent mobile app, skills, and parts management.
• Develop integrations with third-party systems (ERP, GIS, GPS, etc.) using REST, SOAP, and MID Server.
• Automate workflows using Flow Designer and/or Business Rules, Script Includes, Client Scripts, etc.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Maintain and enhance existing FSM configurations and functionalities.
• Troubleshoot and resolve technical issues and provide ongoing support.
• Ensure compliance with ServiceNow best practices and platform governance.

Key Requirements and Technology Experience:

• Key Skills; ServiceNow, FSM, Field Operations or Field Technician and Mobile Experience.
• Strong understanding of Field Operations, Dispatching, and Field Technician workflows.
• Experience with ServiceNow Agent Mobile App for FSM.
• Familiarity with ServiceNow integration tools and techniques.
• Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare).
• Excellent communication and documentation skills.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Certified Implementation Specialist – FSM .

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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