Store Manager Job at D.S. & DURGA, Los Angeles, CA

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  • D.S. & DURGA
  • Los Angeles, CA

Job Description

Job Description

About the Brand 

“A perfume is a world you can return to over and over again — a keyhole into far-off places, both material and imaginary.”

D.S. & Durga is a Brooklyn-based fragrance house on a quest to create transportive perfumes inspired by music, myth, and the mundane. Founded in 2009 by husband-and-wife team David (D.S.) and Kavi (Durga) Moltz, the brand is known for its uniquely distinguished perfumes, candles, and aromatic products.

David — an indie musician with a rare gift for perfume composition — creates all D.S. & Durga scents and their immersive environments. Kavi, an architect and designer, shapes the brand’s packaging, visual identity, and retail experience. Together they build worlds through fragrance: blending music, design, specificity, and a touch of surrealism to create original olfactive compositions that resonate with a cult-like global following.

Today, D.S. & Durga is sold in over 600 doors across 40 countries, with five freestanding stores in New York and Los Angeles. In 2024, the founders partnered with Manzanita Capital to accelerate the brand’s next phase of growth. With its distinctive approach to crafting accords that evoke lifelike objects, places, and characters, the brand is poised for significant expansion globally.

About Manzanita Capital

Manzanita is the family office of the Fisher family, investing in premium and luxury niche brands with strong growth potential. Their mission is to help entrepreneurs scale while protecting the creative integrity that defines iconic brands. Manzanita brings global reach and deep expertise across key markets, with notable investments including Diptyque, (MALIN+GOETZ), Susanne Kaufmann, and Space NK. In 2022, they exited Byredo in a landmark sale to Puig for a reported $1B.

 

About the Job 

Department: Retail

Reports to: Director of Retail

Location: Abbot Kinney Retail location in Venice CA (In-Person) 

The Role

We are looking for a customer focused, fragrance-obsessed, and sales driven retail manager to join our growing retail team and lead our West Coast flagship on Abbot Kinney. The ideal candidate will drive store sales and profitability through outreach, relationship building and clienteling, while working to elevate the customer experience through exceptional team leadership.

This role is directly responsible for the fiscal success of the store as well as all aspects of store operations including recruitment, talent management, customer service, visual merchandising, facility management, vendor relations, loss prevention, cleanliness, and collaboration with the studio team.

This is a hands-on selling and outreach position and the ability and desire to spend time on the sales floor working with clients, conducting outreach and prospecting is essential to the success of the role.

Responsibilities

  • Meet and exceed sales goals through in-store efforts as well as outreach including clienteling, eventing, and networking.
  • Manage daily operations of business and ensure sales goals are met.
  • Direct employees in daily operations such as serving customers, inventory, reconciling cash and managing in store marketing.
  • Lead and train the store sales team, demonstrate expert-level product and brand knowledge alongside selling techniques.
  • Provide an exceptional customer experience, including resolving customer service issues with positive results.
  • Conduct hiring, training and onboarding of new employees.
  • Ensure adherence to state and federal labor laws as well as health and safety regulations.
  • Track and manage inventory at the store.
  • Create and foster a happy, energetic, and positive store culture.

Qualifications

  • 5+ years of luxury retail sales and clienteling experience.
  • 3+ years of retail management experience preferred.
  • Proven success driving sales and achieving target sales plans.
  • Excellent selling, clienteling, and client prospecting skills.
  • Ability to work in a fragranced work place/store, must love fragrance.
  • Demonstrated ability to train employees and be an effective salesperson.
  • Strong customer service, management and communication skills.
  • Expert knowledge in store operations.
  • Experience with Shopify POS is a plus.
  • Desire and ability to work a flexible retail schedule; including weekends, some holidays and evenings.

Apply here or email your cover letter and resume to hiring@dsanddurga.com

Additional Details

Job Type: Permanent

DS & Durga is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. DS & Durga does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.

The compensation offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage pay transparency for a seamless candidate experience.

Job Tags

Permanent employment, Work at office, Flexible hours, Afternoon shift,

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