Job Description
DESCRIPTION:
Under supervision, at direction or independently, interviews assisted housing program applicants and participants for initial application and certification, interim reevaluation and annual recertification evaluation in the manner prescribed by the PHA and HUD; determine the status of the resident/ client/participant per regulations and act accordingly in accordance with established policy and procedures to enroll/recertify the resident into the applicable program including verifying income, computing eligibility and rent and advising client/resident on the many and varied aspects of the assisted housing programs.
RESPONSIBILITIES/EXAMPLES OF WORK:
REQUIREMENTS:
1. Graduation from high school or vocational/technical high school or possession of an approved high school equivalency certificate.
2. Ability to read, write, speak and understand English sufficiently to perform the duties of this position and to communicate effectively both verbally and in writing, using correct spelling and punctuation.
3. At all times, maintain confidentiality in the handling of resident, Agency documents, etc.
4. Establish priorities and manage timelines accordingly.
5. Function as part of a team and able to work independently.
6. Has demonstrated ability in the use of tenant occupancy files, rent rolls, payments vouchers, verification documents with specific software, as assigned, Microsoft Word, Excel, or other, to exclusive satisfaction of management.
7. Knowledge of the equipment used, methods and practices and of occupational hazards, if any, and safety precautions of the work being performed.
8. Ability to understand, remember and carry out verbal and written instructions, to learn quickly from verbal and written explanations and from demonstrations, to take needed safety precautions in performing the work, and to take care of equipment, materials and supplies.
9. Knowledge and proven proficiency in the use of modern computer technology, MS office (Word, Outlook, Excel, PowerPoint, etc.).
10. Ability to perform clerical tasks and data entry tasks, including the ability to operate standard office equipment and a network computer. All equipment must be used with accuracy and dependability with care for equipment and protection of data stored.
11. Willingness to attend periodic professional training seminars, which may require overnight travel, at the expense of the Authority.
12. Willingness to be flexible in work assignments and accept assignments, from time to time, at various offices and work in the office or in the community at large.
13. Willingness to act as a temporary "fill-in" employee for various positions, including performance of functions not listed herein, during the temporary absence of employees.
14. Knowledge of generally accepted office practices and willingness to work by those standards in the performance of duties.
15. Ability to work harmoniously with fellow employees, residents, applicants, landlords and/or prospective landlords, and contractors and to work harmoniously with associates, supervisors and all others with whom one comes in contact while performing the duties of this position.
16. Willingness to assume other responsibilities of a similar nature as assigned by the supervisor.
17. Willingness to accept field assignments and conduct duties in applicant's home.
18. Have and maintain a valid New Jersey driver's license.
19. Willing to use private automobile with mileage reimbursement for field work, as necessary.
20. Be in good health and free from any disabling physical and mental defects which would impair the proper performance of the required duties, or which might endanger the health and safety of oneself or others.
Company Description
Government agency providing affordable housing
Government agency providing affordable housing
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