Job Description
Ackerly McBride Group is a direct primary care private practice for internal medicine located in Spring Valley in Washington DC. We provide outstanding patient-centered care. Our team is skillful, collaborative and kind.
Why join Ackerly McBride Group?
Ackerly McBride Group is seeking a Medical Secretary to support our doctors and other secretaries with patient care and administrative work. Our clinical philosophy is helping patients live longer and better. The right candidate is a team player with high agency, has a passion for customer service, and excellent communication skills.
Work Schedule - Monday through Friday 745AM-430PM, with an hour break for lunch.
Required Responsibilities and Skills:
Front Desk/General Patient Management
● Greet and assist patients in a friendly and professional manner, ensuring a positive
experience.
● Schedule appointments, manage patient reminders and records, handle prescription
requests and refills, and maintain the appointment calendar.
● Help facilitate patient referrals to specialists, following up on their status as needed.
● Prepare patient charts and ensure accurate and complete documentation.
● Organize and maintain electronic and physical patient records, ensuring confidentiality
and compliance with privacy regulations.
● Maintain a clean and organized reception area, ensuring a comfortable environment
for patients.
● Assist with general office tasks, such as filing, scanning, and managing incoming and
outgoing correspondence.
● Coordinate with other staff members to facilitate seamless patient care.
● Assist in training new secretarial staff, providing support for their roles until they are
trained up, as needed.
New Patient Care Coordination:
● Facilitate enrollment of new patients by explaining the practice, the membership
options/tiers, the relationship with insurance/Medicare, billing, the patient portal, on call
services—and answering any questions.
● Communicate with potential new patients using templated email invitations, following
up to ensure timely registration.
● Register new patients via the HINT billing platform, confirm their membership
agreement and account, request medical records, open a new chart on Elation, and
schedule them for their first appointment.
● Maintain a patient waiting list, and communicate with waitlisted patients as needed.
Medical Assistant experience or willingness to learn and be trained:
● Perform EKGs, blood draws, and point-of-care laboratory testing as needed; process
testing and entering results into the EMR.
● Collect patient vital signs, room patients, and refresh used exam rooms for incoming
patients.
● Help stock, refresh, and reorder lab, exam room, and office supplies as needed in
coordination with our practice manager.
● Generally be available to assist the physicians and PAs in their clinical duties as needed.
Qualifications:
● Previous experience in medical administration, clinical support, or a related field is preferred. Medical students or those with a strong interest in healthcare are encouraged to apply.
● Familiarity with medical terminology is helpful.
● Clinical experience or education is a plus, as responsibilities may include taking vitals, assisting with exams, and other patient care support tasks.
● Strong communication, organization, and customer service skills.
● Professional, friendly, and collaborative attitude with a willingness to learn.
Benefits:
We offer a competitive compensation and benefits package. We believe in our team members’ ambitions and will support you in your success. This specifically includes 401(k) Match, company paid parking on site or public transportation stipend, 3 weeks of PTO, Office closed all federal holidays, employer sponsored health insurance with buy up options, employer sponsored short term disability and $15,000 life insurance policy, and 2 sets of company scrubs.
Pay: $21-$26/hr, based on experience.
Interview Process:
Please submit your application. We will take a few weeks to review all the applications, should you move on to the next steps, there will be 3 rounds of interviews both remote and in person with various current members of the team.
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